Terms and Conditions – FixMyPhoneKSA
Welcome to FixMyPhoneKSA. By accessing our website FixMyPhoneKSA.com or using our phone repair services in Batha, Riyadh, you agree to comply with the following Terms and Conditions. Please read them carefully, as they outline the rights and responsibilities between you (the customer) and us (the service provider).
If you do not agree with any part of these terms, you should not use our website or services.
1. Scope of Services
We provide a wide range of phone repair services in Riyadh, including but not limited to:
- iPhone repair near me (screen replacement, battery change, water damage recovery)
- Samsung repair Riyadh (display fixes, charging port repair, software issues)
- Huawei, Oppo, Xiaomi, Realme, OnePlus, and Honor phone repair
- Apple Watch repair Riyadh
- iPad repair near me and MacBook repair near me
- Phone reset, software troubleshooting, and diagnostic services
Our services are carried out by trained technicians using original quality parts to ensure the best performance for your device.
2. Booking and Appointments
To schedule a repair, you can contact us via phone, WhatsApp, email, or directly through our website.
- Appointments are subject to availability.
- Walk-in customers at our Batha, Riyadh location are served on a first-come, first-served basis unless prior booking is made.
- We may request your device model, brand, and issue details before confirming your appointment.
3. Pricing and Payments
- Prices for iPhone repair, Samsung repair or other services are provided upon assessment of the device.
- All payments must be made in full upon collection of the repaired device.
- We accept cash, bank transfer, and other approved payment methods.
- Prices may vary depending on the brand, model, and severity of the damage.
4. Customer Responsibilities
By using our services, you agree to:
- Backup your data before handing over your device. We are not responsible for data loss during repair.
- Provide accurate information regarding your device and the issue.
- Collect your device promptly after being notified of repair completion.
- Ensure full payment is made before taking the device.
5. Data Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell, rent, or share your data with unauthorized third parties. For more information, see our Privacy Policy page.
6. Liability Disclaimer
While we take utmost care in repairing your device, FixMyPhoneKSA is not responsible for:
- Pre-existing damage that worsens during repair.
- Minor cosmetic damage (scratches, dents) during disassembly/reassembly.
- Loss of data, applications, or personal files during the repair process.
- Incompatibility of certain replacement parts with future software updates.
7. External Links and Third Party Services
Our website may contain links to third-party resources, such as other manufacturer websites. These links are provided for informational purposes only, and we are not responsible for their content, accuracy, or policies.
8. Service Completion and Collection
- Once your repair is completed, you will be notified via phone, WhatsApp, or email.
- Devices not collected within 60 days of completion may incur storage fees.
- After 90 days, unclaimed devices may be disposed of in accordance with KSA regulations.
9. Cancellations and Refunds
- If you cancel your repair before work begins, no charges will apply.
- If cancellation occurs after work has started, you may be charged for labor and any parts ordered.
- Refunds, where applicable, will be processed within 7 business days.
10. Governing Law
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be handled exclusively in the courts of Riyadh
11. Contact Us
For questions about this Terms and Condition or our phone repair services in Batha, Riyadh, please contact us:
📍 Location: Batha, Riyadh, Saudi Arabia
📞 Call/WhatsApp: +966 508289927
📧 Email: FixMyPhoneKSA@gmail.com