Privacy Policy – FixMyPhoneKSA
At FixMyPhoneKSA, your privacy matters to us as much as your phone’s performance. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website FixMyPhoneKSA.com, or contact us regarding any phone repair in Batha, Riyadh. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
When you reach out to us for iPhone repair, Samsung repair Riyadh, or any other service, we may collect:
- Personal Information: Name, phone number, email address, and billing information.
- Device Information: Brand, model, serial number, and details of the repair required (e.g., broken screen repair, battery replacement, water damage recovery).
- Service Interaction Data: Notes from calls, chats, and emails to help us improve our customer service.
- Website Usage Data: IP address, browser type, and pages visited on FixMyPhoneKSA.com.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services – Scheduling repairs for iPhone, Samsung, Huawei, Oppo, Realme, and other brands.
- To Communicate – Sending updates about your repair status or responding to inquiries like phone repair near me.
- To Process Payments – Ensuring secure transactions for affordable phone repair services in Riyadh.
- To Improve Our Website – Optimizing content so you can easily find us when searching for services like iPad repair Riyadh or MacBook repair near me.
- For Legal Compliance – Meeting regulatory requirements under KSA laws.
3. Sharing and Disclosure of Information
Your data is safe with us. We do not sell, rent, or trade your personal information. However, we may share it with:
- Authorized Service Technicians – To perform your requested phone repair efficiently.
- Payment Gateways – For secure payment processing.
- Legal Authorities – If required by law to comply with government regulations.
4. Data Security
We take every measure to protect your personal information. Our systems are secured with encryption, firewalls, and regular monitoring. Whether you visit us for a Samsung battery replacement or Apple Watch repair Riyadh, your data is handled with the same care we give to your devices.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal and contractual restrictions.
- Withdraw consent for marketing communications at any time.
6. Cookies and Tracking Technologies
Like many websites, FixMyPhoneKSA.com uses cookies to improve your browsing experience. Cookies help us:
- Remember your preferences when you search for iPhone repair near me or Samsung repair Riyadh.
- Track the pages you visit to make our website faster and easier to use.
- Analyze how visitors interact with our site to improve our services.
You can disable cookies in your browser settings, but certain features of the website may not work as intended.
7. External Links
Our website may contain links to trusted resources such as other authoritative repair guides. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in technology, laws, or our business operations. Updates will be posted on this page with a revised Last Updated date.
9. Contact Us
For questions about this Privacy Policy or our phone repair services in Batha, Riyadh, please contact us:
📍 Location: Batha, Riyadh, Saudi Arabia
📞 Call/WhatsApp: +966 508289927
📧 Email: FixMyPhoneKSA@gmail.com